First of all, you must consider that job performance depends not only on the workers, but on other aspects related to their environment.
In recent years, there has been talk specifically about 3 factors to consider:
Capacity: capacity in all possible areas, from technological to economic and organizational.
Focus: refers to focusing on a single project, or andorra b2b leads completing all tasks on time and in the correct manner.
Strategy: Plan an effective strategy and/or action plan that highlights all the team's strengths and takes advantage of its opportunities.
Once you have these 3 values in place, you can establish KPIs and metrics for each team member. This way you can easily measure their performance based on a specific factor, for example:
Quantity.
This works if you are interested in knowing the performance of your team, based on the number of products or services your team produces in a given time.
Quality.
In this case, you can consider the number of defective products or services, or also take into account your customers' comments about the work done by your team members.
Speed.
The speed at which an employee completes certain tasks is taken into account compared to the average time, the number of tasks that can be completed per day or, in any case, the number of products produced.
Cost.
This is where the cost of the employee (salary, payroll, etc.) is considered against the final expenses and profits of the company's projects.
Note: The KPIs you choose depend on your objectives as a company, which can range from increasing your sales to implementing a digital strategy .
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