Complete removal : Permanently remove bad search results that damage your brand's reputation.
Complete deletion is possible if you convince the author of the publication. The main problem with this approach is that the dissatisfied customer often demands money in exchange for deletion. This method is also not applicable in all cases, since it is not always possible to convince the author of the review or even install it. However, if you sell something large, expensive, unique, or your customer base is small, and therefore the number of reviews does not exceed a hundred or two per month, how to build phone number list then you can quite process each negative review, contact the author and resolve the issue. Do not neglect the opportunity to contact the client and after you eliminate the cause of the consumer's dissatisfaction or resolve the misunderstanding, ask him to delete the negative review.
Suppression: Suppressing negative reviews in search results to highlight and improve the visibility of positive ones. Suppression is another approach to online reputation management.
Compared to outright removal, which can require a brand to pay a financial premium to compensate reviewers and which relies heavily on the willingness of dissatisfied customers to meet them halfway and the physical ability to locate and contact reviewers, suppression is a more affordable and accessible option.
A reputation management company has several approaches to suppression that make reputation attacks useless in the future.
What are the types of negative review removal?
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