Infographic: Willingness to repurchase if customers are satisfied with the purchase and after sales The prerequisite for an after sales email is a set-up interface to your online shop. CleverReach offers for all common shop systems such as: B. Shopify, Shopware or WooCommerce newsletter integrations. Positively influence the customer experience after the purchase with a thank you mailing An automatic thank you mailing after purchasing a product in your online shop can have a positive impact on your customers' purchasing experience and is an important step in customer loyalty.
Such an after sales follow up email makes your czech republic cell phone number list customer feel valued and taken seriously, which in turn strengthens trust in your company. The thank you mailing is the first contact with the customer after the purchase. This moment is very important because you can reassure them that they have made the right decision by purchasing from your online shop with a personal and positively charged newsletter. to a personal message in the thank you email and increase the anticipation of the product.
For example, provide further information on how to care for or use the item or refer to your social media channels where your customer can receive further inspiration about your products. Videos that show the installation, use or care of the product and prepare the customer for the moment of receiving the package are also a big trend. Of course, information about the planned shipping time is also helpful content for your thank-you mailing. After Sales Marketing: Email automation with thank you mailing Promote the bonus program and provide relevant information The after-sales newsletter is also a suitable opportunity to present your company's bonus program.