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L.u. All Rights Reserved Es_es Tu Voz Logo - Call Center uk hows telegram With Platform In Valencia Home Telemarketing Customer Service Sales Center Get To Know Tu-voz Blog Contact The Mysterious Call: What Treatment Do Your Clients Receive? |in Multichannel Communication And Attention, Customer Service|by Tu-voz As Specialists In Call Issuing, We Highlight The Importance Of The Mystery Call To Measure The Level Of Service You Give To Your Clients Every Time They Contact Your Company. Do You Know That You May Be Losing Clients By Not Giving Them The Attention They Deserve? To Know The Attention Your Clients Receive, There Is Nothing Simpler Than Taking Their Side.
There Are Numerous Ways To Find Out What The Treatment Your Current And Potential Clients Have Received Is Or Has Been When Contacting Your Organization Or When Trying To Resolve An Incident Or Complaint. The Mystery Shopper Or Mystery Call Is One Of Them And Probably The Most Efficient. The Objective Of Mystery Calls Is An Objective, Professional And Detailed Evaluation Of The Quality Of Care You Provide To Your Clients. It Involves Making A Call To The Company And Posing As A Potential Client To Experience First-hand How They Are Served By Your Company's Employees.
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