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The Association of National Advertisers (ANA) defines relationship marketing as follows: Relationship marketing is a customer relationship management (CRM) strategy that focuses on customer retention, satisfaction, and lifetime value. Source: Excerpt from "Relationship Marketing" Relationship ...

Check it out: Novelty set shipping agency service An efficient delivery process is very important in the Japanese B2C logistics industry. This article focuses on the flow from order to delivery, technologies for improving delivery efficiency, and strategies to increase customer satisfaction. 3.1 ...