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Each tool has its advantages and disadvantages, even if it is a very popular application. It has unique features and lacks certain functionalities to improve the business environment internally. Here we present the advantages and disadvantages of using WhatsApp Business for your business: Benefits 1 ...

There are many differences between Tidio and Callbell , especially in terms of functionality, features, design, and ease of use. But the biggest difference between these two tools is that one is a live chat and the other is a multi-channel collaborative communication platform. First of all, it ...

What are WhatsApp Business APIs? Released in August 2018, the WhatsApp Business API allows brands and businesses to access WhatsApp’s code to gain deeper insights and add custom features and integrations for specific needs. It’s essentially a product that lets you build solutions that integrate ...

For some time now, bots or chatbots have been making their way into a world that is becoming increasingly digital or online. These systems have evolved enormously to offer us a new experience, so much so that we can no longer tell the difference between a bot and a real person. They are the main ...

Have you ever wondered what your customers really want or what they like the most about your business? Generally, businesses or entrepreneurs think that customers only want good quality products or services that meet their expectations. However, the customer does not want only that, there is a great ...

Personalized service is a strategy that has been perfected in recent years. Customer satisfaction and loyalty depend on this factor. It is undoubtedly an extremely important factor that must be considered in every business. Personalized customer service allows businesses to pay more attention to ...

To sell on social media, you need to know the strategies that can help you find potential customers. Once this goal is achieved, sellers will be able to do their job by applying social selling. Here are some strategies to acquire new customers: 1) Build good relationships This will make your ...

Messaging applications , are currently one of the preferred ways for users to communicate with companies or their favorite companies. This is almost entirely due to the ease and speed with which they can communicate and place an order or purchase. This means that today it is even more important to ...

The entire journey of WhatsApp ads results in direct communication between the company and the potential customer . This saves a lot of steps that traditional marketing could not, nor digital marketing until recently. This is very beneficial, but even so, the relevance of effective and efficient ...

Once the integration is complete, all you have to do is wait for your customers to contact you via Telegram. They will have the following means: a) By accessing the link: ; b) Scan the robot's QR code; c) Cycling on the widget you put on your website, which you can configure in Callbell. You will ...