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How to manage the company's external relations

Posted: Wed Dec 18, 2024 4:12 am
by Aklima@4
It is clear that the objective of any company is to sell its products and services, and to achieve this it is essential to apply relational marketing techniques to improve the relationship with customers, suppliers, partners... If you still do not know how to enhance external relations in your business, we pose a series of questions through which you can reflect on where your company is.

Do you direct your communication with each client in an individual and personalized way?
Do you and your employees believe that transportation email list customer relationships are a competitive advantage?
Does your company have actions aimed at building customer loyalty?
Do you have tools and systems that help you gather information about your prospects and customers?


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Do you offer your employees training aimed at providing better service to your customers?
Do you think it is necessary to create long-term relationships with suppliers and business partners?
Does your company have profiles on different social networks?
Do you have any employees who manage corporate profiles on social networks?
Do you monitor and analyze what Internet users think about your company?
Have you investigated and detected the network of influencers that your company has?
If your answer to most of the questions is YES, you are on the right track to establishing a good relational strategy in your company.