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Optimizing Facebook Messenger for Business Customer Service

Posted: Thu Dec 12, 2024 4:30 am
Recently, in a Facebook post , it was discussed how they were looking to streamline and simplify the Messenger app to implement changes that would help businesses make it a more integral part of their communications.

Messaging a business on Facebook is quick and algeria whatsapp number data 5 million convenient, making it a popular communication channel that many customers could take advantage of.

In 2018, Facebook is expected to make changes that will help businesses use Messenger more effectively for customer service and marketing.

Punish Click-bait
Click-bait attempts to trick users into clicking on links or engaging with a message that uses sensational or misleading content.

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Nobody likes to see content like this and penalizing it is something that Facebook is already starting to do: as I said, they want to show more social messages and less business messages in your search to show us more of what we want to see.

Using click-bait is not the best practice. And if your business uses this trick, then it may be time to rethink your content strategy and start thinking about how you can create unique posts that are actually useful for your audience.