Assign tags to users automatically based on their interactions
Posted: Wed May 21, 2025 4:08 am
What do you want the custom offer to achieve? (e.g., generate a lead, drive a purchase, increase feature adoption, reduce churn).
Who is the ideal customer for this objective?
Leverage Your Bot Platform for Segmentation:
Example: User clicks product_X_info → tag:interested_product_X. User asks about pricing → tag:consideration_phase.
Custom Fields: Store specific data points (e.g., industry:SaaS, budget:500-1000, pain_point:lead_generation).
Audience Building: Combine tags and custom fields to create highly granular segments.
Example Segment: interested_product_X AND consideration_phase AND industry:SaaS.
Identify Conversion Signals & Drop-off Points:
Positive Signals: Repeated engagement with specific taiwan telegram mobile phone number list product content, clicking pricing pages, visiting demo request forms.
Negative Signals/Drop-offs: Abandoning a signup flow, prolonged inactivity after showing interest, asking about common objections.
Insights: These signals tell you when a user is ready for an offer and what kind of offer they might need.
Phase 3: Crafting Irresistible Custom Offers
Now, armed with deep insights, design offers that feel uniquely relevant.
Match Offer to Segment's Needs/Stage:
Early Stage Interest (Awareness/Interest):
Insight: User viewed several blog posts on "social media marketing trends."
Offer: A free, exclusive "2025 Social Media Trends Report" delivered via bot, or an invitation to a private Telegram group for social media managers.
Goal: Lead magnet, deepen engagement.
Mid-Funnel (Consideration):
Insight: User clicked on pricing page for "Product A," asked about its features, but hasn't purchased.
Who is the ideal customer for this objective?
Leverage Your Bot Platform for Segmentation:
Example: User clicks product_X_info → tag:interested_product_X. User asks about pricing → tag:consideration_phase.
Custom Fields: Store specific data points (e.g., industry:SaaS, budget:500-1000, pain_point:lead_generation).
Audience Building: Combine tags and custom fields to create highly granular segments.
Example Segment: interested_product_X AND consideration_phase AND industry:SaaS.
Identify Conversion Signals & Drop-off Points:
Positive Signals: Repeated engagement with specific taiwan telegram mobile phone number list product content, clicking pricing pages, visiting demo request forms.
Negative Signals/Drop-offs: Abandoning a signup flow, prolonged inactivity after showing interest, asking about common objections.
Insights: These signals tell you when a user is ready for an offer and what kind of offer they might need.
Phase 3: Crafting Irresistible Custom Offers
Now, armed with deep insights, design offers that feel uniquely relevant.
Match Offer to Segment's Needs/Stage:
Early Stage Interest (Awareness/Interest):
Insight: User viewed several blog posts on "social media marketing trends."
Offer: A free, exclusive "2025 Social Media Trends Report" delivered via bot, or an invitation to a private Telegram group for social media managers.
Goal: Lead magnet, deepen engagement.
Mid-Funnel (Consideration):
Insight: User clicked on pricing page for "Product A," asked about its features, but hasn't purchased.