How to Build Chatbot and Add to Magento Website
Posted: Thu Mar 27, 2025 6:58 am
Magento chatbot is a computer programme that communicates with consumers via chat messages. It extracts data from your Magento store and makes it available to your customers. The goal is to make browsing and searching for products and promotions as simple as possible for customers.
Magento is an eCommerce platform built on open source technology that provides online merchants with a flexible shopping cart system and control over the look, content, and functionality of their online store. Magento offers powerful marketing, search engine optimization, and catalogue-management tools.
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Advantages of Magento:
Versatile content management
Mobile-friendly configuration
Advanced search engine optimization
Powerful and spacious
Built-in upsells and cross-sells
Easy third-party integrations
Customize security permissions
Intelligent filtered search for shoppers
Engage with prospects on your online store through a e-commerce chatbot and close more deals. Build lasting relationships with your customers by delivering awesome customer service through a chatbot.
Here are 5 of the top Magento chatbots out in the market today:
Sl No Name Key Features Pricing Free Trial
1 Kommunicate Codeless chatbot builder.
Smart Rich messaging.
Chatbot analytics.
Seamless chatbot to human handoff. Starts at $40/month Yes
2 LiveChat Helpdesk platform centered around live chat service.
Customizable chat widget.
Chat supervision for real time monitoring of team’s interactions. Starts art $16/month/agent Yes
3 LiveChat by WebKul Intuitive online chat dentist data system with a live chat solution specifically for Magento.
Query management.
Custom chat names.
Color schemes. Starts at $99/month No
4 Gorgias Analytics tailored to eCommerce websites.
In-chat product promotion feature.
Steep learning curve. Starts at $50/month Yes
5 Intercom Doesn’t integrate with Magento directly, need to use a 3rd party platform like Zapier.
Tailored specifically for the needs of a sales team.
Shared inbox feature. Based on case to case No
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There are 2 phases to create a Magento chatbot.
Create a Kompose chatbot and setup the answers
Step 1: Setup an account in Kommunicate
Login to your Kommunicate dashboard and navigate to the Bot Integration section.
If you do not have an account, you can create one here for free.
Locate the Kompose section and click on Integrate Bot.
Magento is an eCommerce platform built on open source technology that provides online merchants with a flexible shopping cart system and control over the look, content, and functionality of their online store. Magento offers powerful marketing, search engine optimization, and catalogue-management tools.
CTA
Advantages of Magento:
Versatile content management
Mobile-friendly configuration
Advanced search engine optimization
Powerful and spacious
Built-in upsells and cross-sells
Easy third-party integrations
Customize security permissions
Intelligent filtered search for shoppers
Engage with prospects on your online store through a e-commerce chatbot and close more deals. Build lasting relationships with your customers by delivering awesome customer service through a chatbot.
Here are 5 of the top Magento chatbots out in the market today:
Sl No Name Key Features Pricing Free Trial
1 Kommunicate Codeless chatbot builder.
Smart Rich messaging.
Chatbot analytics.
Seamless chatbot to human handoff. Starts at $40/month Yes
2 LiveChat Helpdesk platform centered around live chat service.
Customizable chat widget.
Chat supervision for real time monitoring of team’s interactions. Starts art $16/month/agent Yes
3 LiveChat by WebKul Intuitive online chat dentist data system with a live chat solution specifically for Magento.
Query management.
Custom chat names.
Color schemes. Starts at $99/month No
4 Gorgias Analytics tailored to eCommerce websites.
In-chat product promotion feature.
Steep learning curve. Starts at $50/month Yes
5 Intercom Doesn’t integrate with Magento directly, need to use a 3rd party platform like Zapier.
Tailored specifically for the needs of a sales team.
Shared inbox feature. Based on case to case No
CTA banner
There are 2 phases to create a Magento chatbot.
Create a Kompose chatbot and setup the answers
Step 1: Setup an account in Kommunicate
Login to your Kommunicate dashboard and navigate to the Bot Integration section.
If you do not have an account, you can create one here for free.
Locate the Kompose section and click on Integrate Bot.