Why we don't call from CRM
Posted: Mon Feb 17, 2025 10:25 am
We work through an auto-dialing system that is integrated with Google documents, which allows us to eliminate missed calls and provide information in a form convenient for analytics and import.
It's complicated, but it's all simple!
Why not CRM
In fact, we are not against CRM. It is convenient for monitoring the work of managers, sales funnel analytics and tasks in sales and accounting processes.
But calling 100 clients daily, manually selecting belgium whatsapp number data contacts, enduring system freezes and receiving periodic missed calls is not rational.
We make an initial call and identify interest; warm clients can and should be imported into the CRM for further processing.
The autodialer system calls several numbers at once, connecting only those with a "dial". All broken contacts are eliminated, failed calls are moved to the end of the queue.
Google is still more convenient
All information about the project is in front of your eyes: conversion, conversation results, reasons for refusals. The overall picture allows you to draw conclusions about the UKP, the product, telemarketing as a sales tool.
In addition, reporting is generated in real time; to transfer a lead to work, you only need to enter it into the CRM
It's complicated, but it's all simple!
Why not CRM
In fact, we are not against CRM. It is convenient for monitoring the work of managers, sales funnel analytics and tasks in sales and accounting processes.
But calling 100 clients daily, manually selecting belgium whatsapp number data contacts, enduring system freezes and receiving periodic missed calls is not rational.
We make an initial call and identify interest; warm clients can and should be imported into the CRM for further processing.
The autodialer system calls several numbers at once, connecting only those with a "dial". All broken contacts are eliminated, failed calls are moved to the end of the queue.
Google is still more convenient
All information about the project is in front of your eyes: conversion, conversation results, reasons for refusals. The overall picture allows you to draw conclusions about the UKP, the product, telemarketing as a sales tool.
In addition, reporting is generated in real time; to transfer a lead to work, you only need to enter it into the CRM