How to Build a Winning Telemarketing Script
Posted: Sat Dec 07, 2024 3:45 am
By angela garfinkel, president author's note: this article focuses on prior express written consent (pewc) and the tcpa's requirements for wireless or voip phone numbers to make compliant outbound telemarketing calls. Background The Federal Communications Commission (FCC) issued a declaratory ruling in July that wreaked havoc on the outbound telemarketing industry. According to the ruling, the FCC determined that systems with automatic storage or dialing capabilities are considered automatic telephone dialing systems (ATDS). Long story short, outbound marketers must have a clear understanding of whether they have prior express consent (pec) or prior express written consent (pewc) from prospects on their marketing lists before making outbound calls.
To make outbound telemarketing calls to wireless or VoIP phone numbers, if the brazil phone number library company uses ADS, it must have the pewc make the call. What is prior express written consent (pewc)? The term is clearly defined in the fcc regulations. It refers to a written agreement between a caller and the recipient of a call or message that expressly authorizes the caller to "send advertising or telemarketing messages to the recipient using an automatic telephone dialing system or an artificially prerecorded voice" and specifies the telephone number to be called and bear the "signature" of the person who answered the call.
What does pewc need for outbound telemarketing? When we conduct telemarketing compliance inquiries, we look at a written or online form signed by a prospect or customer to determine whether the form meets the criteria: The customer or prospect provides their phone number. The customer or prospective customer expressly consents to receiving marketing, promotional or sales calls at this telephone number, including text messages and calls from an automatic telephone dialing system. They agreed that the company names should be clear, obvious and generally list no more than the number of companies in the same form.
To make outbound telemarketing calls to wireless or VoIP phone numbers, if the brazil phone number library company uses ADS, it must have the pewc make the call. What is prior express written consent (pewc)? The term is clearly defined in the fcc regulations. It refers to a written agreement between a caller and the recipient of a call or message that expressly authorizes the caller to "send advertising or telemarketing messages to the recipient using an automatic telephone dialing system or an artificially prerecorded voice" and specifies the telephone number to be called and bear the "signature" of the person who answered the call.
What does pewc need for outbound telemarketing? When we conduct telemarketing compliance inquiries, we look at a written or online form signed by a prospect or customer to determine whether the form meets the criteria: The customer or prospect provides their phone number. The customer or prospective customer expressly consents to receiving marketing, promotional or sales calls at this telephone number, including text messages and calls from an automatic telephone dialing system. They agreed that the company names should be clear, obvious and generally list no more than the number of companies in the same form.