In the case of a retailer, for example, you can send product recommendations estonia whatsapp number data 5 million based on recent purchases, targeted special offers and promotions, cart abandonment reminders, or presentations of new products of interest to certain customers.
What is the advantage of using the official WhatsApp Business API?
As you can see, WhatsApp Business API is designed to make communication easier, both for businesses and their customers.
Some of the most important benefits of WhatsApp API are:
It allows you to generate personalized and automated conversations .
It integrates with other company software, such as CRM , to provide better customer service.
Omnichannel : you will be present in all communication channels, making communication with customers easier and faster.
More tools for the Human Resources area : WhatsApp Business API can be used as a communication channel with applicants, achieving closer and more direct communication.
It is multi-agent : dedicated 100% to answering customer queries, since the WhatsApp API allows several people to enter and answer conversations and orders.
