Why patients miss their appointments
Posted: Thu Dec 05, 2024 4:28 am
missed appointments have come to cost €2,500,000 a year . But there is no point in throwing in the towel, thanks to a simple action such as sending an appointment reminder , this can be prevented from happening.
Table of Contents
A public health problem
What types of users tend to miss appointments?
How to reduce absenteeism at medical appointments
Why send automatic appointment reminder SMS?
How to send an automatic appointment reminder SMS?
A practical case: €600,000 saved thanks to sending a reminder SMS
SMS sending solutions for appointment reminders
A public health problem
Absences also generate various problems such as increased waiting lists, which end up having an impact on the quality of life and health of the population .
Various studies indicate that, in Spain, non-attendance at medical appointments is between 12% and 19% .
In other words, absenteeism at medical japan whatsapp number data 5 million appointments is a public health problem.
Why patients miss their appointments
The main reasons people give for missing an appointment are:
Forgetfulness is the main reason for absences, in 30% of cases
Confusion about appointment date/time
Waiting times
Not knowing how to get to the medical center
Resolution of symptoms
The good news is that most reasons why patients miss appointments are preventable. And if they aren't, offering them the option to easily cancel their appointment allows them to reschedule the appointment and avoid wasting resources.
What types of users tend to miss appointments?
According to a study carried out at the University of Malaga , the profile of those who miss appointments is very clear.
Most of them are women (62.5%), of Spanish nationality (89.1%), on their first visit to the clinic (48.6%) and who are making a repeat appointment (57.8%).
How to reduce absenteeism at medical appointments
As this is a serious problem, various studies and interventions have been carried out to reduce absenteeism from medical appointments.
Let's see what methods have been tried.
Table of Contents
A public health problem
What types of users tend to miss appointments?
How to reduce absenteeism at medical appointments
Why send automatic appointment reminder SMS?
How to send an automatic appointment reminder SMS?
A practical case: €600,000 saved thanks to sending a reminder SMS
SMS sending solutions for appointment reminders
A public health problem
Absences also generate various problems such as increased waiting lists, which end up having an impact on the quality of life and health of the population .
Various studies indicate that, in Spain, non-attendance at medical appointments is between 12% and 19% .
In other words, absenteeism at medical japan whatsapp number data 5 million appointments is a public health problem.
Why patients miss their appointments
The main reasons people give for missing an appointment are:
Forgetfulness is the main reason for absences, in 30% of cases
Confusion about appointment date/time
Waiting times
Not knowing how to get to the medical center
Resolution of symptoms
The good news is that most reasons why patients miss appointments are preventable. And if they aren't, offering them the option to easily cancel their appointment allows them to reschedule the appointment and avoid wasting resources.
What types of users tend to miss appointments?
According to a study carried out at the University of Malaga , the profile of those who miss appointments is very clear.
Most of them are women (62.5%), of Spanish nationality (89.1%), on their first visit to the clinic (48.6%) and who are making a repeat appointment (57.8%).
How to reduce absenteeism at medical appointments
As this is a serious problem, various studies and interventions have been carried out to reduce absenteeism from medical appointments.
Let's see what methods have been tried.