How to achieve it through messaging apps?
Posted: Tue Jan 07, 2025 8:44 am
Have you ever wondered what your customers really want or what they like the most about your business? Generally, businesses or entrepreneurs think that customers only want good quality products or services that meet their expectations. However, the customer does not want only that, there is a great background to gain the loyalty of your customers. People interested in the products you offer generally want to feel listened to: they want to feel that you are paying attention to them and that you are taking into consideration everything they say. This is why companies today prefer to give much more importance to consumers and the way they are served. Sales methods have changed and people are more attracted to companies that manage to make them feel trusted, listened to and loved.
Customers want personalized and different treatment. According to studies conducted in 2017, 71% of customers find an impersonal approach frustrating ; up to 37% of these frustrated customers will be less likely to buy from brands that adopt this approach. On the other hand, 44% of customers say that a personalized shopping experience would most likely lead them to become repeat customers in the future. 39% say they would also share the information in question with their friends and family. A personalized, diverse and integrated experience not only means more regular customers, but also free advertising and advice. That’s why we’re going to address these questions in this article: What is personalized service and how to get it with messaging apps.
In addition, we’ll recommend some messaging tools and apps that can help you with this task. Remember that not every tool that claims to be great at customer service or able to send messages and chile telegram database change the way you communicate with your customers is the best option for your business. That is why you need to be very careful when choosing the right tools. You should first do some research to understand the pros and cons of these services. Also, you will decide what your business really needs and whether these tools can add value to your customers; this translates into increased sales, advertising, loyalty and love from your customers for your business and brand. What is a personalized service? Companies have the difficult task of creating value for their customers in a constantly evolving market where the consumer is increasingly demanding.
This is the harsh reality of 2021 and the years to come: when the customer is faced with a decision to buy, rent or consume, he will appreciate all the service that can clarify this great doubt in order to decide with complete transparency. Currently, business models are based on three pillars: market research, positioning and strategies. When the customer decides what to buy, he takes into account other elements such as price, exclusivity and the service obtained. For all these reasons, we understand well the importance of offering a service that, in addition to being flexible, must be personalized. This type of service involves the possibility of participating quickly and individually in the clarification of all doubts regarding a given product or service. Personalized services have managed to conquer consumers and build long-term relationships, turning customers into friends. Thanks to this, companies are able to predict or know in advance what the customer will need and how to make him happier and more satisfied.
Customers want personalized and different treatment. According to studies conducted in 2017, 71% of customers find an impersonal approach frustrating ; up to 37% of these frustrated customers will be less likely to buy from brands that adopt this approach. On the other hand, 44% of customers say that a personalized shopping experience would most likely lead them to become repeat customers in the future. 39% say they would also share the information in question with their friends and family. A personalized, diverse and integrated experience not only means more regular customers, but also free advertising and advice. That’s why we’re going to address these questions in this article: What is personalized service and how to get it with messaging apps.
In addition, we’ll recommend some messaging tools and apps that can help you with this task. Remember that not every tool that claims to be great at customer service or able to send messages and chile telegram database change the way you communicate with your customers is the best option for your business. That is why you need to be very careful when choosing the right tools. You should first do some research to understand the pros and cons of these services. Also, you will decide what your business really needs and whether these tools can add value to your customers; this translates into increased sales, advertising, loyalty and love from your customers for your business and brand. What is a personalized service? Companies have the difficult task of creating value for their customers in a constantly evolving market where the consumer is increasingly demanding.
This is the harsh reality of 2021 and the years to come: when the customer is faced with a decision to buy, rent or consume, he will appreciate all the service that can clarify this great doubt in order to decide with complete transparency. Currently, business models are based on three pillars: market research, positioning and strategies. When the customer decides what to buy, he takes into account other elements such as price, exclusivity and the service obtained. For all these reasons, we understand well the importance of offering a service that, in addition to being flexible, must be personalized. This type of service involves the possibility of participating quickly and individually in the clarification of all doubts regarding a given product or service. Personalized services have managed to conquer consumers and build long-term relationships, turning customers into friends. Thanks to this, companies are able to predict or know in advance what the customer will need and how to make him happier and more satisfied.