The goal of any profitable business is to generate leads and revenue, but in a competitive market, how do you make your message effective? Businesses are looking to work faster, not harder, which is why many have embraced SMS marketing . 92% of SMS messages are read within 4 minutes, while emails have an open rate of 25-35%. Every year, the number of smartphone users continues to increase, with most people checking their phones every 12 minutes throughout the day. SMS marketing is just starting to take off, with 68% of businesses predicting that mobile messaging will soon play a major role in consumer marketing.
The Benefits of SMS Marketing SMS lead capture can be used to drive growth and improve customer experience, while creating simpler organizational processes. SMS may seem very personal, but in reality, it poses very little disruption to your customers’ daily lives. Important tasks, such as receiving reviews and processing requests, can all be done via SMS, saving your employees valuable time and reducing the costs associated with lengthy phone calls. You can also use prospecting SMS to boost sales by reminding customers of items in their cart, recommending similar services they might enjoy, and informing them of upcoming sales or restocks. example of sms marketing While the benefits of SMS marketing are obvious, the difference lies in how you use this resource.
Supporting customers via SMS has never been easier. However, you should always keep in mind who your audience is and how you approach them. SMS Lead Capture for E-Commerce With the pandemic, e-commerce has exploded, which is great for businesses but also creates a lot of competition. Therefore, you need to use SMS marketing techniques that remind customers uae telegram database about your online business. Most online businesses don’t have the luxury of having a physical location, so use your online presence to grow your SMS database. SMS marketing techniques can be used to notify your customers that an item they liked is back in stock, alert them if they forgot an item in their cart, and remind them of upcoming flash sales. Additionally, you can send unique or special offers, such as birthday discounts, that your customers will especially appreciate.
SMS lead capture for B2B Although it’s often overlooked, SMS marketing is an extremely valuable tool for B2B businesses. At its core, B2B also involves human-to-human communication, but unlike B2C, buying habits are less irrational or emotionally driven. Therefore, to successfully run a SMS lead capture campaign for a B2B business, you’ll need to approach it differently. Be sure to segment your database and personalize your texts based on criteria such as company size, industry, or professional level. If you have a print shop, for example, it’s unlikely that all your customers will have the same needs, so be sure to personalize your content. Recommend services that will interest them and be sure to send text messages during business hours.