The first 1000 WhatsApp messages sent with the Brevo API are free when you sign up for a monthly or annual plan. After that, they are charged using a credit system similar to SMS. You can find more details on the page: Supported countries and prices for WhatsApp messages .
The WhatsApp Business API allows you to configure a wider variety of automatic messages, as well as include call-to-action buttons and include variables such as the customer's name. Once you have linked your WhatsApp Business account with Brevo, setting up your automatic responses goes through two main stages:
In your Brevo account, go to Campaigns > WhatsApp .
Select Create Campaign .
Choose the campaign name (private), campaign type and its language.
WhatsApp message template in Brevo, to send automatic responses.
Enter the recipients of your message (they can be all or grouped in lists)
Compose your message in the WhatsApp campaign editor. All messages have a maximum text of 1024 characters, which can include personalization variables (such as the customer's name), emojis, bold and mexico telegram data italic text, etc. You also have the option to include a header and a call-to-action button at the end of the message.
WhatsApp template example.
This setting is similar to that of WhatsApp scheduled messages .
Integrate your autoresponder into an automation flow
In your Brevo account, go to Automations > Create an automation .
WhatsApp automation in Brevo, to send automatic responses.
Choose the type of automation you want. “Welcome Message” or “Marketing Activity” are best for other types of autoresponders. You can also create a custom scenario from scratch.
Define one or more entry points : these are the trigger events that have to happen for the automatic message to be sent. For example: a contact sends a WhatsApp message.
Marketing automation scenario in Brevo.
Add a step to your scenario with each action you want to occur. In this case, you should choose “Send a WhatsApp message” and link it to the message template you created earlier.
Marketing automation scenario in Brevo, sending WhatsApp messages.
Now that you know the possibilities for setting up these types of messages, it's time for the creative work. The content you include in these messages is an opportunity to strengthen your positioning at a critical moment: when potential new customers are discovering your brand. You can get inspired by these examples of automatic welcome messages, absence messages, and messages on specific dates.
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