Far From Overshadowing
Posted: Thu Jan 02, 2025 10:28 am
L.u. All Rights Reserved Es_es Tu Voz Logo - Call Center With Platform In Valencia Home Telemarketing Customer Service Sales Center Get To Know Tu-voz Blog Contact Good Morning, Bon Dia, Egunon, Bo Dia… The Location In The Call Center in Outsourcing Call Center, Communication And Multichannel Service, Customer Serviceby Tu-voz Geography Is A Factor To Take Into Account In Customer Service The Fact Is That We Live In An Increasingly Globalized World, Where The Borders Between Countries Seem Increasingly Diffuse.
The Mixture Of Nationalities, Cultures, Customs, Languages, Etc. It Is Increasing, And This Is Something That Does Not Go Unnoticed By A Call Center, In Fact It Is A Situation That Directly Affects cayman islands phone number library The Sector. So Much So, That For A Contact Center, Sometimes, The Physical Situation Is Something Totally Secondary Since Anyone Can Be Served By Phone Anywhere On The Planet. Of Course, At Least The Agent Who Answers Or Issues The Call Must Know The Language Of The Recipient Of The Message In Depth.
However, This Cultural Mix, The Particularities Of Each Region, Sometimes Enhances Them Even More. In This Chaos Of Nationalities, The Feeling Of Belonging To The Land Is Revived And Gains More Strength. This Is The Case Of Spain, Where In Addition To Cultures From Different Parts Of The Planet Coexisting, Several Languages coexist In The Same Territory. Call Centers Should Not Lose Sight Of This Fact, Which Is So Important For Good Customer Service. It Is Easy To Find Someone Who Speaks English Or French To Serve Clients Who Speak These Languages, But It Is Not So Easy To Find Someone Who Speaks Basque, For Example.
The Mixture Of Nationalities, Cultures, Customs, Languages, Etc. It Is Increasing, And This Is Something That Does Not Go Unnoticed By A Call Center, In Fact It Is A Situation That Directly Affects cayman islands phone number library The Sector. So Much So, That For A Contact Center, Sometimes, The Physical Situation Is Something Totally Secondary Since Anyone Can Be Served By Phone Anywhere On The Planet. Of Course, At Least The Agent Who Answers Or Issues The Call Must Know The Language Of The Recipient Of The Message In Depth.
However, This Cultural Mix, The Particularities Of Each Region, Sometimes Enhances Them Even More. In This Chaos Of Nationalities, The Feeling Of Belonging To The Land Is Revived And Gains More Strength. This Is The Case Of Spain, Where In Addition To Cultures From Different Parts Of The Planet Coexisting, Several Languages coexist In The Same Territory. Call Centers Should Not Lose Sight Of This Fact, Which Is So Important For Good Customer Service. It Is Easy To Find Someone Who Speaks English Or French To Serve Clients Who Speak These Languages, But It Is Not So Easy To Find Someone Who Speaks Basque, For Example.