Passenger Safety

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For ride-sharing services, riders can add a stop to help them easily drop off or pick-up another passenger, or run a quick errand. Riders should at least keep their stops to less than 10 minutes. Service fees also apply if the driver is asked to wait in ride-sharing.

A 2018 paper suggested different ways to ensure passenger safety when using ride-sharing services such as installing mandatory dash cameras in the rides. They can also set up a watchdog network to monitor rides and contact authorities in case of emergencies. Other suggestions include putting a visible company’s sticker in the car and adding a distress alarm features on the app so riders can report discomfort or suspicious behavior.

Safety features are now available to riders, which are currently vk data offered by both ride-hailing and ride-sharing companies. One such feature is location tracking. Drivers are also required to undergo mandatory training to ensure community safety while using these riding services. Also, some companies are now developing a system to predict when you should have arrived at the intended destination, and to check in to ensure rider safety.

Feedback System
Online reviews or feedback systems are important to a transportation network company. Riders are given the opportunity to share their feedback to motivate drivers to provide excellent services to more and more passengers. It’s also a way to remove unsafe drivers from the service.