The heart of the problem
The debate over the importance of BOAT boils down to two key questions:
Is there really anything new in the process automation industry? Are we seeing more than ever a convergence between adjacent categories such as robotic process automation (RPA), integration platform as a service (iPaaS), low-code development, and business process management (BPM)? If so, what is driving this change? Is it the influence of generative AI, as is often the case with many technological innovations today?
Why create a new term if something is actually different? Why not use the existing category of BPM? BPM has traditionally focused on integrating different technologies to facilitate process orchestration. So why reinvent the wheel? Can’t we just rejuvenate BPM and revive the interest in it?
Why should BOAT be considered a new concept?
Let's take the time to support and explore Gartner's point of oman telephone number search view - why BOAT is both a new concept and deserves its own name.
1. Integration of various technologies:
BOAT is not just about process management; it integrates multiple technologies into a cohesive framework. By combining BPM, iPaaS, RPA, Generative AI, and Low-Code capabilities, BOAT offers a more holistic solution for businesses. This fusion is designed to manage complex workflows and deliver adaptive and intelligent automation. It’s not just about executing processes, but orchestrating them with a higher level of sophistication.
2. Focus on end-to-end orchestration:
While BPM has always focused on end-to-end orchestration, it has never assumed that a single BPM engine can handle all the actions along the way. BPM solutions handle human tasks and enable integrations through connectors, scripts, and bots, but they often involve multiple vendors to deliver a complete solution. BOAT, on the other hand, involves a more integrated approach, where companies can address about 80% of their automation needs upfront, minimizing reliance on multiple, disparate systems.
