According to Accenture's 2019 Consumer Digital Health philippine telegram Survey, consumers will increasingly choose healthcare providers that support digital capabilities such as
Booking, cancellation and postponement of appointments
Request a prescription renewal
Communicate directly with suppliers via email
Receive text or email reminders about follow-up and preventive care
When possible, consumers also want to receive treatment outside of the doctor’s office. About 29% of consumers have already received some form of virtual care, and those surveyed by Accenture found they would prefer it for the following scenarios:
Mental health counseling
Treatment of physical injuries
STD screening
For patients with chronic pain, receiving treatment via virtual reality is emerging as a safer and more effective alternative to drugs. Patients recovering from stroke or struggling with PTSD or anxiety may also benefit from VR.
