If you are a website owner looking to improve user engagement and customer support, having a live chat feature on your WordPress site is a must. There are many chat plugins available in the market, but one that stands out is Chaty Pro. In this blog post, we will review this powerful WordPress chat plugin and explore its features and benefits.
What is Chaty?
Chaty is a WordPress chat button that allows you to provide your customers and website visitors with multiple social media and communication channels to interact with you. These channels include WhatsApp , Facebook Messenger, Instagram, TikTok, Slack, WeChat, LinkedIn, X, Viber, Discord, Microsoft Teams, Waze, Vkontakte, SMS, Telegram, Skype, Line, and more.
With Chaty, you singapore business fax list can provide quality customer support, capture leads, drive engagement, and ultimately improve conversions.
Chaty Pro Live Chat Button
Chaty Features:
Customizable Chat Widgets: One of Chaty’s standout features is its fully customizable chat widgets. You can customize the appearance of the widget, including color and fonts, to match your brand aesthetic, ensuring a consistent and professional look.
Chat widget
Multi-channel support: Chaty allows you to connect with your audience across a variety of communication channels. You can integrate popular messaging apps like WhatsApp, Facebook Messenger, and more, offering visitors the convenience of choosing their preferred platform to communicate.
Whatsapp Chat Chaty Pro
Multiple Widgets: Chaty allows you to create widgets for different devices, each tailored with its own set of channels and call-to-action buttons, ensuring a personalized experience for a diverse audience.
Contact Form: With Chaty you can easily collect vital information from your website visitors when you add a contact form to your chat widget. You can also send these leads to your email or save them on the platform.
Contact form
Multi-Agent Capabilities: The app includes the ability to invite all your support agents to provide support to customers and visitors.
whatsapp chat button
WhatsApp Preset Message: With Chaty you can improve your customer support by adding a preset message or label to the visitor’s message when they click on the WhatsApp button. This allows you to identify the page the visitor visited just before clicking on the button and allows you to easily provide personalized assistance.
Google Analytics Integration: Monitor and evaluate the performance of your chat channels effectively by tracking which channels generate the most clicks through Google Analytics events.