Offer: A limited-time discount on "Product A," a personalized demo, or a free trial extension.
Goal: Overcome objection, push to conversion.
Late-Funnel (Decision/Post-Purchase):
Insight: User purchased "Basic Plan" of software, now engaging with "Advanced Features" tutorials.
Offer: A discounted upgrade to the "Pro Plan," or an offer for a personalized onboarding session for advanced features.
Goal: Upsell, increase CLTV.
Dormant/Churn Risk:
Insight: Previously active user hasn't interacted in 30 days.
Offer: A special "welcome back" discount, a free consultation to address any issues, or an exclusive piece of high-value content.
Goal: Re-engagement, churn prevention.
Personalize the Messaging:
Use Dynamic Text: "Hello {{first_name}}!" is a basic start. Go thailand telegram mobile phone number list further: "Since you're a {{industry}} professional, we thought you'd be interested in..."
Reference Past Actions: "Following your interest in {{product_X}}, we have a special offer..." or "We noticed you asked about {{feature_Y}}, and we just released an update that might help..."
Highlight Specific Benefits: Focus on how the offer solves their specific pain point as identified by your insights.
Private Bot Message: Ideal for highly personalized, 1-on-1 offers.
Targeted Channel Broadcast: For offers relevant to a larger segment within your channel audience.
Direct Group Message (via bot): If the offer is relevant to a small, highly specific group of users within a larger community, and Telegram rules allow for direct messages from bots. (Use with caution and ethical boundaries).
Create Compelling Calls to Action (CTAs):
Make it clear and urgent (if applicable).
Use enticing button text (e.g., "Claim Your Discount," "Book Your Personalized Demo," "Unlock Advanced Features").
Phase 4: Delivery, Measurement & Iteration
Launching custom offers is only half the battle; measuring their effectiveness and refining your approach is crucial.