Chargeback is the process of reversing a transaction made by a customer, usually due to a billing dispute or fraud. To protect your business, it’s crucial to understand the causes of chargebacks and take preventative measures, such as clear return policies and effective communication with customers.
Chargeback is a well-known process in online shopping. It is a finland mobile database that aims to protect consumers when making purchases using credit and debit cards. Initially, chargeback was designed primarily to deal with cases of fraud ,
such as transactions made with stolen cards or fraudulently obtained card information.
Over time, however, chargeback also came to be used for legitimate customer disputes, such as undue charges, undelivered products or services not provided as promised.
However, we know that chargebacks are a major headache for sellers. And if you want to prevent this from becoming a recurring issue in your business, read this article and get to know our best tips (with a special one at the end).
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What is a chargeback?
man and question markChargeback is a customer's right to request a refund in very specific situations. The first and best-known of these is the dispute over purchases not recognized by the cardholder.
However, as we have already explained, today this system is also used by customers when there is a problem with the purchase or dissatisfaction with the shipping process.
In more serious cases, the customer himself can scam the company, claiming to have no knowledge of the purchase, even though he made it himself.
Understand what a chargeback is and how to avoid it to protect your business
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