It's one of the most widely used instant messaging services in the world and, at the same time, a powerful and effective tool for entrepreneurs: we're talking about Facebook Messenger.
According to a study conducted by Facebook, more job seekers database than 61% of American consumers used this platform to connect with various companies and multiple brands. If you're interested in starting conversations with your customers, in this article, we'll tell you how you can use Facebook Messenger to achieve this.
“More than 61% of American consumers used this platform to connect with various companies and multiple brands.”
Discover all the opportunities Facebook Messenger can offer your business and learn some best practices to help you get the most out of it.
Generate Qualified Leads
There are several reasons why a customer might contact you via Facebook chat: to inquire about pricing, request details about a specific product , or, why not, need to resolve a customer service issue.