Crisp’s multilingual support and translation features are one of the best ways to improve customer service. You’ll be able to effortlessly communicate with users in different languages, offering a personalized experience regardless of the visitor’s location.
Get started with Crisp here.
Pricing: Free version is available. Basic plan starts at $25 per month per workstation.
8. Comm100 Live Chat
comm100 live chat
Comm100 Live Chat is an exceptional choice for hong Kong number data improving customer engagement and support because their live chat is powered by AI. This reduces human dependency while simultaneously increasing your support capacity. This can also reduce your overall support costs, ensuring you channel those funds to an area of your business that really needs it.
Because you can automate 80% of your live chats with Comm100 Live Chat, it can also make your support job much easier by helping you reduce your reliance on email and phone support.
Comm100 Live Chat can help you customize support chats with text, audio, video, and co-browsing. This makes it a versatile and convenient option to use. You can communicate with your site visitors using the best medium for that particular situation.
Get started with Comm100 Live Chat.
Pricing: Basic plan starts at $31 per month per agent.
9. TeamSupport
teamsupport homepage
TeamSupport is one of the best B2B live chat tools because it is a highly customizable platform. It allows you to manage the entire post-sales customer experience from one place. This ensures that you can deliver a hyper-personalized experience. This way, you will boost customer connections, which will help you retain more customers and make more sales from them.
TeamSupport also offers multi-channel communication including social media, SMS and more so customers can engage with your business through their preferred channels.
Additionally, TeamSupport includes a unique HIPAA-compliant live chat feature for the healthcare industry and other regulated industries. This ensures that sensitive patient data can be handled securely while providing efficient and satisfying customer support.
Get started with TeamSupport here.
Pricing: Basic plan starts at $49 per month per agent.
10. Tidio
Tidio excels at helping businesses streamline their operations. It offers powerful marketing automation and chatbots to drive your potential customers through your sales funnels. Their chatbots can automatically recommend products to visitors, offer them discounts, and place them into sales funnels. This can significantly increase the chances of converting them into customers.
With chatbot flows that can answer up to 70% of customer questions, Tidio enables businesses to deliver fast and accurate responses. This reduces the workload on support teams and overall company costs, while improving customer satisfaction.
Tidio also has one of the best mobile apps that allows you to communicate with your visitors on the go on both Android and iOS. This ensures that you can offer live support wherever you are regardless of the mobile device you have.
Whether you need to answer customer questions in real-time, improve customer satisfaction with a ticketing system, or incorporate AI to provide faster support, Tidio has you covered.
