Australia Data

Most often, they perceive incoming calls extremely negatively, even if it is not a reminder of debt, but an offer of services. This increases the psychological burden on the call center manager, since he must always be polite and friendly, no matter how the conversation goes. And maintain an ...

When choosing a company for turnkey repairs of an apartment or house, we always make a very difficult choice: if we make a mistake, the work will have to be redone, paying twice, if not three times more. Therefore, attracting each client for a repair company is not an easy task. We will tell you how ...

If you do not expand your customer service department in time, you may face a decrease in the quality of application processing and burnout of employees who are taking an ever-increasing number of calls in an emergency mode. In logistics companies, a large share of incoming calls is for clarifying ...